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Professional societies, trade associations, enterprises, labor unions, and other organizations that need to serve their members with an online presence can benefit from NextBrick's member association management expertise.
  
Some of the challenges faced by member associations include:
  • Unifying customer information: Customer information can be stored within multiple distinct systems, with little or no access by association staff.

  • Integration with existing processes: Associations often have existing processes for handling processes such as new member signups; a member portal needs to respect and be integrated into these existing processes.

  • Utilizing cross-selling opportunities: Member associations with multiple online properties often derive little or no benefit from possible cross-selling opportunities.

  • Reduce service costs: Service costs can often be prohibitive when dealing with large numbers of members.

  • Increase member retention: Associations are often competing to maintain members to retain dues and fees associated with membership.

  • Increase member recruiting: Recruiting new members can often be costly, and integration of online and offline recruitment and signup processes often has not taken place.

  • Manage offline events: Member association events and conferences often are costly to coordinate and associations often decide to deploy an event management solution.
We work with member associations to achieve these goals. The end product is a customized, personalizable member association portal that integrates all member data.

Marketing Challenges
An important component of a member association portal is to maximize the marketing and revenue opportunities from the portal. From new member signup, to cross-marketing services and up selling products across the user base, a member association portal can provide just such improved revenue prospects. NextBrick's services go beyond simple implementation and can help achieve these marketing goals and inform the site design to maximize revenue.