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Quality

Functional Process

What does it do for me?

This frames your world. Everything is part of a process that happens.

What's inside

This frames your world. Everything is part of a process that happens.

People

What does it do for me?

Who does what, the reporting lines, required skill sets, role and responsibilities.

What's inside

Organization and job definitions with process connections.

Service Delivery Model

What does it do for me?

What will get done and where. What and how the Identification of capabilities that are delivered.

What's inside

Shared service center, centers of excellence and outsourcing operating models to optimize service delivery.

Technology

What does it do for me?

The environments, applications and integrations that enable and automate process.

What's inside

Reference cloud architecture, pre-built integrations, pre-built conversions and thousands of test scripts.

Performance Insights

What does it do for me?

What will be reported and how. Defines the information requirements, KPI framework to optimize decision making.

What's inside

KPI’s, process performance indicators and enhanced reporting, beyond the vendor supplied reports to satisfy your organization.

Governance

What does it do for me?

How will it be overseen. Defines risks and controls for every process, plus segregation of duties, access rules and policies.

What's inside

Risk and internal controls for every process, plus segregation of duties reference and policy identification.

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